Privacy Policy

Krikya 1 Privacy Policy
Our Commitment to Protecting Your Data

Every piece of information you share on the Krikya 1 platform is handled with the utmost care. This policy clearly outlines what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
256-bit
SSL encryption
0%
Sale of Data
24/7
Security Monitoring
72 Hours
Data deletion timeline

Why Is Your Data Safe with Krikya 1?

The core pillars of our privacy protection

End-to-End Encryption
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can read or alter this data.
Secure Data Storage
Your information is stored on internationally certified secure servers. Regular backups and firewall protection keep your data safe at all times.
No sale of data
Krikya 1 never sells your personal information to third parties. Your data is used solely to improve our services and maintain platform security.
Data Minimisation Policy
We only collect information that is strictly necessary. We never ask for unnecessary personal details. Less data means less risk.
Your Data, Your Control
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
Marketing Opt-Out
You can opt out of promotional emails or notifications at any time. We do not send marketing messages without your consent.

1 What Information We Collect

When you register and use the Krikya 1 platform, we collect certain necessary information. The sole purpose of collecting this data is to provide you with a safer and better experience. We never ask for more information than we need.

Information collected at registration:

  • Full name (as shown on national ID)
  • Mobile Number & Email Address
  • Date of Birth (for 18+ age verification)
  • Residential address
  • Preferred payment method

Information collected during KYC verification:

  • Copy of national ID or passport
  • Selfie or live photo (if required)
  • Bank or Mobile Banking Details

Automatically collected information:

  • IP Address & Device Type
  • Browser type and operating system
  • Activity logs on the platform
  • Cookies & Session Data
  • Transaction History
Important: We will never ask for your bank PIN, bKash PIN, or any password. Anyone requesting this information is not a Krikya 1 representative — please stay alert.

2 How We Use Your Information

Krikya 1 uses the data it collects solely for specific, legitimate purposes. We will never use your information in any way that violates your privacy.

Data Type Purpose of Use Legal Basis
Identity Information Account Creation & KYC Verification Legal Obligation
Contact information Security alerts, transaction confirmations Contractual Necessity
Payment Information Deposit & Withdrawal Process Contractual Necessity
Activity Logs Fraud Prevention & Service Improvement Legitimate interest
Device Information Security Verification & Fraud Prevention Legitimate interest
Email/Mobile Promotional messages (with consent) Your Consent

We use your information to detect fraudulent activity, secure your account, and improve the overall performance of the platform. Data analysis is always carried out using anonymised methods.


3 Cookie Policy

Krikya 1 uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and platform security. The platform cannot function without these.
  • Functional Cookies: Remembers your language preference and theme settings.
  • Analytics Cookies: Time spent on each page is monitored and used to improve our services.
  • Security cookies: Used to detect multiple accounts or bot activity.
Your Controls: You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.

4 Data Sharing & Third Parties

Krikya 1 never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

  • Payment processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions. They operate under their own privacy policies.
  • KYC Verification Services: Licensed third-party providers may be used for identity verification.
  • Legal Obligations: Disclosure of information is mandatory when required by a court order or government directive.
  • Fraud Prevention: Limited data may be shared with international fraud prevention networks.
  • Business Restructuring: In the event of a company merger or acquisition, you will be notified in advance.
Our commitment: Before sharing data with any third party, we ensure they meet privacy standards equivalent to our own. The security of your data is our responsibility.

5 Data Retention & Deletion

Krikya 1 does not retain your data longer than necessary. A separate retention period is defined for each category of information.

  • Account information: Retained for as long as your account is active, and for up to 5 years after closure for legal purposes.
  • Transaction records: Retained for up to 7 years in accordance with financial regulations.
  • KYC documents: Up to 5 years after account closure.
  • Activity Log: Up to 2 years, after which it is automatically deleted.
  • Cookie Data: At end of session or after a maximum of 30 days.

When you request account closure, we begin the process of deleting your active data within 72 hours. Any data we are legally required to retain for a specified period will be communicated to you.


6 Security Measures

Krikya 1 uses industry-leading security technology to protect your information. Our security layers include:

SSL encryption
100%
Firewall Protection
98%
DDoS Protection
96%
2FA Verification
100%
  • Two-factor authentication (2FA): OTP verification is required for login and withdrawals.
  • Real-time monitoring: An automated 24/7 system is active to detect any unusual activity.
  • Regular Security Audits: A third-party team of experts regularly audits our systems.
  • Data masking: Sensitive information is stored in masked form within our systems.
  • Penetration Testing: Annual cybersecurity audits are conducted.
Data Breach Policy: In the event of a security breach, Krikya 1 will notify affected users within 72 hours and take all necessary action.

7 Your Rights

Every registered user on Krikya 1 holds the following rights regarding their personal data:

Your Data Rights

Krikya 1 upholds these rights for every user

Right to Access

You can view the information we hold about you at any time.

Right to Rectification

You can contact support to request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data unless retention is required by law.

Right to Restrict Processing

You can request that your data be restricted from use for specific purposes.

Right to Data Portability

You can export your data in a readable format.

Right to Object

You can opt out of your data being used for marketing or analytics.

To exercise these rights support@krikya1.appto reach us via email. We'll respond within 30 days.


8 Children's Privacy

Krikya 1 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. If a minor creates an account using false information, it will be closed as soon as it is detected and all associated data will be deleted immediately.

If you become aware that a minor is using our platform, please support@krikya1.app. We will take prompt action.

A Note for Parents: Use parental controls on your devices to prevent children from accessing online gaming platforms. To learn more about responsible gaming, Responsible Gaming Visit the page.

9 Privacy Policy Updates

Krikya 1 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

  • A notice will be sent to your registered email at least 14 days before any policy changes take effect.
  • A clear notification will be displayed on the platform's homepage.
  • For significant changes, your consent will be requested again at the time of login.
  • Previous versions of the policy will be kept in an archive.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. If you do not agree, you may request account closure.

Our Commitment to Transparency: We will never make major changes without notice. Your feedback and suggestions matter to us.

10 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team:

  • Email: support@krikya1.app
  • Live Chat: Log in to the platform and chat with us directly
  • Response Time: Within 24 hours on business days
  • Important: Security breach incidents are responded to within 4 hours

If your complaint is not resolved within 30 days of receipt, you have the right to escalate it to the relevant regulatory authority.

Please Note: Our support team will never ask for your password, PIN, or OTP over the phone or by email. Any such request is fraudulent — please immediately support@krikya1.appto report.

Safe & Trusted

Your Data Is Safe — Get Started Today

At Krikya 1, your privacy is our top priority. Register in a secure environment and enjoy the best gaming experience.

Learn more: Terms & Conditions | Responsible Gaming | FAQ

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